Introduction
Home from Home Canterbury is committed to protecting and respecting your privacy.
This policy explains how personal information is collected, used and stored when you interact with this website or engage with our services.
Information We Collect
We may collect and process the following information:
- Personal details (name, email address, telephone number)
- Information provided through enquiry forms
- Student-related information necessary for placement arrangements
- Communication records
How Your Information Is Used
Your information is used to:
- Respond to enquiries
- Arrange and manage homestay and guardianship placements
- Communicate with parents, students and schools
- Maintain safeguarding and welfare standards
- Meet legal and regulatory requirements
Data Storage and Security
All personal information is handled securely and stored in line with UK data protection regulations.
Where digital systems are used (such as secure case management systems), appropriate safeguards are in place to protect data.
Sharing Information
Information may be shared where necessary with:
- Schools and pastoral staff
- Parents or legal guardians
- Relevant authorities where safeguarding concerns arise
Information is only shared where appropriate and in the best interests of the student.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion where appropriate
Contact
If you have any questions about this policy or how your data is handled, please contact:
Becky Stone
Home from Home Canterbury
becky@homefromhomecanterbury.co.uk.